If Baggage Gets Delayed

*Fill Property Irregularity Report (PIR).
*Keep PIR reference number.
*Provide detailed luggage info.
*Keep receipts for bought items.

If Baggage Gets Lost

*Provide complete baggage details.
*Provide proof of purchase.
*Lack of update/refusal may lead to enforcement action.

If Baggage Gets Damaged

*Not liable for pre-existing/improperly packed damage.
*Report damage within 7 days with details.
*Compensation is based on bag's value.

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