Generally, the airline asks the passenger to purchase a replacement ticket at the current fare. Depending on the airline, if the passenger’s original tickets are not in use after a particular period, generally 6 to 12 months, the customer receives a credit for the purchase price of the replacement ticket, which is less than the application fee.
The fee varies from an airline to another airline and is approximately $100 per passenger. It is to be kindly noted that these policies and fees are subject to change at any time and every airline has its own rules for air ticket replacement. MyTicketsToIndia works under these rules and policies and wishes every customer can adhere to them.
Please note that once a customer has accepted the schedule change from the airline, then future changes requested by the customer would require a payment of the penalties or fees. However, if the airline changes the flight schedule without you requesting them, then you won’t be charged for the same.
Some airlines allow the passengers to check-in online and print their boarding passes up to 24 hours before departure. Passengers should print their boarding pass to proceed through security. Customers with checked-in baggage or e-tickets without a printed boarding pass should go to the ticket counter before proceeding to the security checkpoint.
All passengers are advised to reconfirm their flight 72 hours before departure.
If by chance you miss your subsequent flight, then one miss immediately goes to the nearest ticket counter for the airline. If the issue is under the control of the airline, then the airline must protect you on the next available flight. If the issue is due to weather, air traffic, or completely your fault, then it is the airline’s will to protect you or not. If the airline decides to not protect the passenger, then it is the passenger’s responsibility to find their way to the final destination. It is important to note that when a passenger misses one flight on their itinerary, then all the consequent flights will also be canceled under the ‘No Show’ circumstance.
MyTicketsToIndia ensures to keep you updated whether the change is minor or severe. Since schedule changes can happen at any given time, MyTicketsToIndia strongly recommends passengers verify their departure time and flight numbers with the airline 72 hours before departure.
If there is a major schedule change and you are not comfortable with the new flight(s), then you must immediately contact our customer service team. MyTicketsToIndia will contact the airline on your behalf and discuss other available options.
Your journey with MyTicketsToIndia is not over until you have reached your final destination and we make sure you do so without any issues.
Connecting Flights: Flights with one or more landing and departures where the passengers would need to disembark the plane and re-board their next flight.
In the case, the provider offers services where the payment has been made, the sole recourse for refund will be the responsibility of the providers. If the provider does not refund the amount, you can pursue any recourse against the provider which is permitted by the law.
MyTicketsToIndia guarantees the highest standards of service provided and carefully selects providers to protect the passenger. Except as stated herein, MyTicketsToIndia does not take the responsibility for any action related to anything beyond our control.
MyTicketsToIndia shall not be held liable for any error, act, injury, theft, accident, damage, delay, or irregularity that is the fault of the provider of travel products. MyTicketsToIndia will not be held responsible for fluctuation in price, change in schedule or accommodation, or any other consequences which would occur after the payment of the service.
MyTicketsToIndia is a travel service company that strives to provide value-added service to retail travel agents. For your convenience, MyTicketsToIndia has provided the service agency fee in the fare quoted. Our service agency fee varies depending on various factors like market conditions, time & effort spent on locating the tickets you request with the best prices, upgrades, any other form of payment, etc.
The team of MyTicketsToIndia believes in 100% customer satisfaction and if in any case, we do not meet your expectations, we ensure to refund you except when tickets have been issued. Then, there might be a penalty involved. Discounts offered can vary depending on various factors like use of airlines, service class, destination, the time of the year (Peak or Off Season), provision of advance notice, fulfillment of minimum stay requirements, and flight load.
Reasons for Flight Protection Plan Cover:
Reasons for No Flight Protection Plan
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