Last Updated on Dec 18th, 2023 by Renu Dahiya, Leave a Comment
Delta Airlines is one of the leading carriers in the world that constantly invents innovative ways to enhance the experience of passengers. From facilities offered at the airport to in-flight services, Delta makes every possible effort to make the journey of its passengers more comfortable. The airline is also considered one of the world’s leading providers of onboard wifi that operates more than 1200 Wifi equipped planes. And, the airline has also set a goal to install in-flight wifi on all of its aircraft by the end of the year, 2022.
If you are planning to fly with Delta Airlines, this blog will help you to understand the Delta in flight Wifi facility, from the pricing, plans, coverage, connection procedure, and other necessary information.
While flying with Delta Airlines, you will have two options for using the wifi on flights i.e. free Delta in-flight wifi and paid Delta in-flight wifi. Let’s learn about both options in detail.
Delta Airlines becomes the first carrier in the U.S.A that offers the facility of free in-flight wifi to its passengers. This free on-board wifi facility of Delta lets the passengers stay connected to their close ones as they can send normal texts for free only through WhatsApp, Facebook Messenger, and iMessage. This facility is not applied to video and photo messages. It means you won’t get 100% free wifi with Delta whether you’re flying on first, business, premium, or economy class.
Despite the fact that Delta doesn’t offer 100% free wifi, the airline wifi facility is not much expensive if you want complete access to the internet. The airline has very reasonable plans and rates for high-speed internet. Here are the complete details about all the wifi plans/passes Delta offers.
Note: You can use your subscription on those flights that are outfitted with Gogo and Viasat wifi. Your plan will automatically renew every month but if you don’t want to continue with the same you can cancel them anytime.
Let’s know the step-wise complete procedure of how you can connect to the wifi facility while flying with Delta. Whether you’ve opted for paid full internet access or want free wifi access, the procedure of connecting to wifi is the same.
Fly Delta App – You can also install the Fly Delta App on your mobile to save your time on connecting to the Delta wifi. Passengers can use this app to pre-connect to the portal ‘DeltaWiFi.com’ before boarding the flight. Your phone will automatically connect to the Delta wifi once you board the flight.
The table below shows the list of various wifi providers used by Delta on their flights.
|KA from Viasat
|Airbus A321, Boeing 737-900, Boeing 757-200
|2Ku from Gogo
|Airbus A220, Airbus A319, Airbus A320, Airbus A321, Airbus A350,Airbus A330-90, Boeing 737-800, Boeing 737-900, Boeing 757-200, Boeing 757-300
|Ku from Gogo
|Airbus A330-200, Airbus A330-300, Boeing 757-200, Boeing 767-300, Boeing 767-400
|CRJ-700, CRJ-900, E-170, E-175, Boeing 717
Delta in flight wifi performs exactly like a normal ground wireless broadband service. It can easily be used on any wifi-enabled device whether it’s Android, Apple operating system, or PC. Passengers can use Delta in-flight wifi or internet on any of the below-mentioned browsers
You can directly reach out to wi-fi service providers for any kind of query through call, chat, or email. Here are the customer support details of the Delta wifi service providers.
|Wi-Fi Service Provider
A: Yes, an in-flight wifi facility is available on almost all the aircraft operated by Delta.
A: No, Gogo inflight wifi service is available only onboard. You can use it only when the plane has reached a minimum altitude of 10,000 feet. It will not be available if the plane descends below 10,000 feet.
A: Yes, Delta Airlines offers free in flight wifi, but to some certain limits. You can use this option for sending simple text messages through Whatsapp, Facebook Messenger, and iMessage.
A: JetBlue and Alaska Airlines are known for their 100% free wifi facility. Travelers flying with these two airlines can shop online, stream movies and access the web for free.
A: Delta Airlines uses the wifi services from two providers Gogo and Viasat. But, the airline is planning to equip Viasat Ka-band wifi on all of its planes in the future years.
A: Yes, you can purchase a wifi facility even on the Delta plane to get unlimited internet access. You just need to turn on your wifi and select ‘DeltaWifi.com’ from the available network, and then you can easily purchase the Wifi plans/passes on the portal.
A: There are no strict rules and regulations for airlines to refund the passengers for poor in-flight wifi service. But, you can file a complaint about weak in-flight wifi connectivity and ask for a refund, maybe your luck favors you and you get a refund.
Here is almost everything you need to know about the Delta in flight wifi facility. The next time you plan to fly with Delta Airlines, consider this handy guide to know how you can avail of the in-flight wifi service on Delta flights.
We hope you’ve got all the answers you need from this blog. If you still have any queries, do let us know in the comment section below and our team, at MyTicketsToIndia, will surely provide the best solutions to all your doubts.
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Renu Dahiya is a passionate writer who worships her profession. Her love for writing has encouraged her to pursue her career as a writer. Her friends call her a “travel worm” and always come to her to know some interesting traveling tips and destinations. Renu is a repository of knowledge about traveling who knows which place should be visited in which season. Oh yes, she is insanely in love with dancing too. Writer, traveler and dancer, a perfect combination! Without a doubt, she is a complete package.