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Know About Fast-Streaming Delta In-Flight WiFi Services

Posted on Jul 27th, 2022 by Renu Dahiya, Last updated Aug 22nd, 2022, Leave a Comment

Delta Airlines is one of the leading carriers in the world that constantly invents innovative ways to enhance the experience of passengers. From facilities offered at the airport to in-flight services, Delta makes every possible effort to make the journey of its passengers more comfortable. The airline is also considered one of the world’s leading providers of onboard wifi that operates more than 1200 Wifi equipped planes. And, the airline has also set a goal to install in-flight wifi on all of its aircraft by the end of the year, 2022. 

If you are planning to fly with Delta Airlines, this blog will help you to understand the Delta in flight Wifi facility, from the pricing, plans, coverage, connection procedure, and other necessary information. 

Type Of Internet Access On Delta Flights

While flying with Delta Airlines, you will have two options for using the wifi on flights i.e. free Delta in-flight wifi and paid Delta in-flight wifi. Let’s learn about both options in detail. 

Free Delta Airlines In-Flight Wifi 

Delta Airlines becomes the first carrier in the U.S.A that offers the facility of free in-flight wifi to its passengers. This free on-board wifi facility of Delta lets the passengers stay connected to their close ones as they can send normal texts for free only through WhatsApp, Facebook Messenger, and iMessage. This facility is not applied to video and photo messages. It means you won’t get 100% free wifi with Delta whether you’re flying on first, business, premium, or economy class. 

Paid Delta Airlines In Flight Wifi

Despite the fact that Delta doesn’t offer 100% free wifi, the airline wifi facility is not much expensive if you want complete access to the internet. The airline has very reasonable plans and rates for high-speed internet. Here are the complete details about all the wifi plans/passes Delta offers.

Domestic Plans/Passes

North America Day Pass – $16.00

  • This plan is available on all the flights operating within North America.
  • It is valid on one or more flights.
  • It offers unlimited and 24 hours continuous wifi access.

North America Monthly Pass – $49.95

  • This plan is available on all the flights operating within North America.
  • It is valid for a complete one month.
  • It offers unlimited inflight internet access.

North America Annual Pass – $599.99

  • This plan is available on all the flights operating within North America.
  • It is valid for a complete one year.
  • It offers unlimited inflight wifi services.
  • The pass is well suitable for passengers traveling all year round. 

International Plans/Passes

Global Day Pass – $28.00

  • This plan is available on Delta flights operating all around the world.
  • It is valid on one or more flights.
  • It offers unlimited and 24 hours continuous wifi access.

Global Monthly Pass – $69.95

  • This plan is available on Delta flights operating all around the world.
  • It is valid for a complete one month.
  • It offers unlimited inflight internet access.

Note: You can use your subscription on those flights that are outfitted with Gogo and Viasat wifi. Your plan will automatically renew every month but if you don’t want to continue with the same you can cancel them anytime. 

How To Connect Wifi In Delta Flight?

Let’s know the step-wise complete procedure of how you can connect to the wifi facility while flying with Delta. Whether you’ve opted for paid full internet access or want free wifi access, the procedure of connecting to wifi is the same. 

  1. The first thing you need to do is turn on the airplane mode and then your wifi.
  2. From the list of available wifi networks choose ‘DeltaWiFi.com’, then you’ll be redirected to the portal of Delta WiFi. 
  3. After that, you’ll get two options i.e. ‘Free Messaging’ and ‘Purchase a WiFi pass’ in the portal. You can select the suitable option and enjoy the wifi facility. 
  4. If you find any kind of problem in loading the portal, you can simply type ‘deltawifi.com’ on the browser section and reload it. 

Fly Delta App – You can also install the Fly Delta App on your mobile to save your time on connecting to the Delta wifi. Passengers can use this app to pre-connect to the portal ‘DeltaWiFi.com’ before boarding the flight. Your phone will automatically connect to the Delta wifi once you board the flight. 

Several Wifi Connections Available On Delta Flights

The table below shows the list of various wifi providers used by Delta on their flights.

Wi-Fi ProvidersDelta Aircraft
KA from ViasatAirbus A321, Boeing 737-900, Boeing 757-200
2Ku from GogoAirbus A220, Airbus A319, Airbus A320, Airbus A321, Airbus A350,Airbus A330-90, Boeing 737-800, Boeing 737-900, Boeing 757-200, Boeing 757-300
Ku from GogoAirbus A330-200, Airbus A330-300, Boeing 757-200, Boeing 767-300, Boeing 767-400
Air-to-GroundCRJ-700, CRJ-900, E-170, E-175, Boeing 717

Compatible Devices For Deltas In Flight Wifi

Delta in flight wifi performs exactly like a normal ground wireless broadband service. It can easily be used on any wifi-enabled device whether it’s Android, Apple operating system, or PC. Passengers can use Delta in-flight wifi or internet on any of the below-mentioned browsers

  • Google Chrome
  • Windows Explorer
  • Firefox
  • Safari 

Delta Wi-Fi Customer Support Details 

You can directly reach out to wi-fi service providers for any kind of query through call, chat, or email. Here are the customer support details of the Delta wifi service providers.

Wi-Fi Service ProviderViasatGogo
Websiteviasat.com gogoair.com 
Contact Number(888) 649-6711(888) 350-0038
Email IDcustomercare@gogoair.com 
Chathttps://inflight.viasat.com/DAL https://custhelp.goginflight.com/ 

Latest Delta Wi-Fi Updates & News 

  • Delta Airlines made a new alliance with Viasat Ka-Band wifi and more than 300 domestic planes of the airline have been outfitted with this new wifi connection which includes Boeing 737-900ERs, Boeing 757-200s, and Airbus A321s. 
  • Around 60% domestic jets of Delta Airlines have been outfitted with Viasat Ka-Band WiFi till today. 
  • Viasat Ka-Band WiFi connection is 2 times faster as compared to the wifi services offered by Delta in the past few years on its planes. The airline is planning to install the same on its more than 500 planes by the end of 2022. 
  • Delta has started offering high-speed internet facility on its planes outfitted with Viasat Ka-band wifi for just $5.00 per flight. 

Frequently Asked Questions

Q: Does Delta have in flight wifi?

A: Yes, an in-flight wifi facility is available on almost all the aircraft operated by Delta. 

Q: Can I use the Gogo WiFi service in the airport terminal?

A: No, Gogo inflight wifi service is available only onboard. You can use it only when the plane has reached a minimum altitude of 10,000 feet. It will not be available if the plane descends below 10,000 feet. 

Q: Is Delta in flight wifi free?

A: Yes, Delta Airlines offers free in flight wifi, but to some certain limits. You can use this option for sending simple text messages through Whatsapp, Facebook Messenger, and iMessage. 

Q: Which airlines offer 100% free wifi facility on their planes?

A: JetBlue and Alaska Airlines are known for their 100% free wifi facility. Travelers flying with these two airlines can shop online, stream movies and access the web for free. 

Q: Which wifi services does Delta Airlines use?

A: Delta Airlines uses the wifi services from two providers Gogo and Viasat. But, the airline is planning to equip Viasat Ka-band wifi on all of its planes in the future years. 

Q: Can I purchase wifi on the Delta flights?

A: Yes, you can purchase a wifi facility even on the Delta plane to get unlimited internet access. You just need to turn on your wifi and select ‘DeltaWifi.com’ from the available network, and then you can easily purchase the Wifi plans/passes on the portal. 

Q: Can I claim compensation for weak wifi connectivity on Delta flights?

A: There are no strict rules and regulations for airlines to refund the passengers for poor in-flight wifi service. But, you can file a complaint about weak in-flight wifi connectivity and ask for a refund, maybe your luck favors you and you get a refund. 

Here is almost everything you need to know about the Delta in flight wifi facility. The next time you plan to fly with Delta Airlines, consider this handy guide to know how you can avail of the in-flight wifi service on Delta flights. 

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We hope you’ve got all the answers you need from this blog. If you still have any queries, do let us know in the comment section below and our team, at MyTicketsToIndia, will surely provide the best solutions to all your doubts. 

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About Renu Dahiya | View Posts

Renu Dahiya is a passionate writer who worships her profession. Her love for writing has encouraged her to pursue her career as a writer. Her friends call her a “travel worm” and always come to her to know some interesting traveling tips and destinations. Renu is a repository of knowledge about traveling who knows which place should be visited in which season. Oh yes, she is insanely in love with dancing too. Writer, traveler and dancer, a perfect combination! Without a doubt, she is a complete package.

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